Your Information

You may visit our site anonymously. If you register with us, we request certain personal information. You may provide contact information (such as name and email ) and financial information (such as credit card number, expiration date and the 3 digit security code, bank account information or other personal financial data). We use this information to assist with your SupportPay account and for billing purposes. If we have trouble processing an order, we will use your contact information.

Any personal information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To enable you to use Smart Family Tech, Inc technologies in a way consistent with the goals and objectives of the user
  • To keep a record of payments, transactions, information, communications, etc
  • To send periodic emails

All information provided by you is used to ensure the best possible experience within and across our technologies.

At times, personal information may be shared in order to enhance your experience with Smart Family Tech. Inc.

Use of Cookies

Cookies are pieces of information which a website transfers to your computers hard disk for record-keeping purposes. Cookies can make a web site more useful by personalizing information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes:

  • To identify you
  • To customize our site for you
  • To help improve navigation and ease of use

Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our web site if you do so. We use tracking technology to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information.


We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential.

After a transaction, your private financial account information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Business Transfers

(Customer Data & Affiliates) In some cases, Smart Family Tech, Inc. may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Smart Family Tech, Inc., or any of its assets, were acquired, user information would be one of the assets that are reviewed and transferred or acquired by a third party. You acknowledge that such transfers may occur, has occurred, and that all personal information previously held by Smart Family Tech, Inc. will be transferred to Smart Family Tech, Inc., This is so that any acquirer of your information may use your personal information to deliver solutions to you, regardless of the legal ownership of said assets.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Smart Family Tech, Inc. strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither Smart Family Tech, Inc. nor any employee or representative of Smart Family Tech, Inc. will be liable for damages arising from the use of this website or the products sold here.

Any dispute arising between a customer and Smart Family Tech, Inc., Inc will be settled in accordance with California and United States Federal law.


If there are any questions regarding this privacy policy you may contact us using the information below:

Contact Us Form

SupportPay Customer Support Center



By using SupportPay you agree that you have read and understood our privacy policy and terms of service.

We reserve the right to update or change our Privacy Policy and Terms of Service at any time and you should check this Privacy Policy periodically.